Our Story
The HOW-TO with the Imagination
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How We Live

At InfoTainment Services we approach the smallest and grandest challenge with the same commitment to our core values:
  •     Every detail is critical to the whole.
  •     No project is too ordinary; none too challenging.
  •     Design, consult, produce, manage with passion for excellence.

Our Chief Creative

Donna Gagnon, chief creative and technical director, is president of InfoTainment Services, Inc, founded in 2001. In
addition to managing InfoTainment staff, she remains chief overseer of outside vendors ITS contracts with for entertainment,
technicians, catering, graphic design and other specialty services.

Donna began her professional career in theater at the age of 15 as a Property Assistant for a Broadway bound Equity
musical. She stayed with this 100-year-old Vaudeville House in Upstate New York for 10 years, where she studied Scenic
Construction, Design, Rigging, Lighting, Props, Stage Management, Sound and Production Management.  

Between seasons, Donna worked as a Sound Engineer and Production Manager for a 3,000 seat Theater in The Round,
and began to provide her services for Theatrical Touring Houses and other Performance and Sports Arenas throughout the
United States and Canada.  She was a card-carrying member of IATSE, and is a qualified Union Technical Stage Director.

After years of touring and live production, Donna joined an established Scenic Production Studio, where her first major
project was the electrical layout and wiring for the ET Spaceship at Universal Studios Florida. Disney projects followed,
from illuminated backdrops for Disney on Ice to the design and creation of a full Disney on Broadway set.  

She branched into Technical Corporate Media Design and Production.  And after a successful 15-year career in the
Staging and Special Events Division, she left to launch her own Infotainment Services, Inc.

Leading ITS, Donna’s range of experiences provide unique value to our clients, through an array of services and offerings
that successfully combine technical expertise with creative innovation.


Our Essence

The essence of InfoTainment Services is our commitment to the whole.
We enter a venue and evaluate every detail of the space.
Our skills, experience and vision collaborate to envision.
We deliver relevant to the conceptualized experience and message.


Our Clients

Some of our corporate clients include General Electric, AT&T, Tyco, Westinghouse, Disney Home Video, Universal
Studios Florida and Japan, Compaq, Time Warner, NBC, American Legislative Exchange Council, State University of New
York, Rensselaer Polytechnic University, and the New York State Department of Transportation.  

Clients also include film festivals, not-for-profits, hosts of unique weddings and other personal milestone events.
Donna Gagnon
Creative President
P.O Box 4164
Queensbury, NY 12804
Phone: 518.745.4422
Fax: 518.218.9444
d-gagnon@infotainmentservices.com
InfoTainment Service, INC is a NYS Certified Woman Owned Business Enterprise.
Contact Donna Gagnon, President, d-gagnon@infotainmentservices.com to learn
more about promoting Woman and Minority Businesses